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Fit: 0.5 of 5 |
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Finish: 3.0 of 5 |
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Function: 0.5 of 5 |
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Performance: 1.3 of 5 |
| | | ARE CX CLASSIC PROBLEMSA.R.E. Cx Series CX Series : Dodge Ram
September 13, 2024 Posted by: Chuck
I cannot honestly recommend ARE to my friends or family. I ordered my cap on 6/19/2024 and it took approximately 5 weeks to deliver, which was expected. When it was delivered it was missing the window corners on the right side. The dealer had them sent and installed them. I had to return my cap because the rear door did not properly open/close, and it did not fit the tail gate of my truck. The same truck that the VIN# was used to make it. This resulted in a lot of water entering the rear of my truck, which defeats the purpose of the cap. 12 weeks have passed since I PAID for my cap and to this day, I do not have a cap on my truck because it is still at ARE. Nothing has been offered to make things right except "send it back". I tried calling ARE with no luck and no call back. I would like to request that a Customer Service manager contact me at the email address on file. If you leave a phone number, I will call you back. Just for the record this is not my first truck cap.
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