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Fit: 5.0 of 5 |
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Finish: 3.0 of 5 |
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Function: 3.0 of 5 |
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Performance: 3.7 of 5 |
| | | Good topper with defects A.R.E. Cx Series CX Classic : Chevy/GMC Silverado/Sierra
March 27, 2020 Posted by: Duff
Just had the topper installed today it had several defects one in the paint one in the side window and wrong hinges on the rear door and a knob missing off the right side window. I was told that the rear door wasn’t operating properly, after dealer called ARE tech support it was uncovered that the topper had a recall on it for the rear door hinges and that my topper was one of 12 toppers that left the factory with the wrong hinges. Now I feel with the amount of time it took to get the topper (5 weeks) that this should have been taken care of at the factory before delivery. Now I have to wait for the replacement hinges and then take more of my time taking it to the dealership for installation of the replacement hinges. I like the topper but it should have had better quality control and I think I deserve a partial refund for the inconvenience Thanks. Duff
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