Product Reviews : A.R.E. Truck Caps and Tonneau Covers

I waited 3 months for the truck cap, drove 4 hours, spent $300 to bring my family and get the cap installed... However, when the installers (apparently touched the cap for the first time despite having had it on site for weeks) went to gather the topper from it's storage spot, THE DOOR FELL OFF... ADHESIVE CAME COMPLETELY APART. I never even got to see the topper. This type of poor quality in product and service from ARE in unacceptable. I wouldn't recommend any product they offer based on my experience. I have emailed ARE because they don't answer their phones, presumably because they cannot handle the customer complaints and warranty claims. I'll let you know if they offer any resolution to rectify my time and expenses wasted.