Product Reviews : A.R.E. Truck Caps and Tonneau Covers

Once I paid deposit, I had to wait over 12 weeks for delivery. when mx cap arrived, it was immediately installed. I wasn't too impressed with the way carpet was installed, and in places, it looks like scraps were used, but I was satisfied overall. Unfortunately, after only 6 weeks, I backed under carport with rear window up, and bent aluminum window frame beyond repair. Granted I didn't break glass however, entire rear window assembly needed replacing to the tune of $550. I've been waiting now, for over a month for replacement, which hasn't arrived, so my truck is now unusable in it's present condition. I know this is all my fault, and I should have checked height of open window before I backed under carport, but I didn't, so now I wait. ARE customer service leaves a lot to be desired, for sure. I had local dealer contact ARE to determine when window might be shipped, with no answer given. Their reason was, not enough help in parts department. So who knows.Product quality is one thing, service is another. I doubt I would go this route again, as there are other alternatives out there.